The peril of being “social”

Posted: October 19th, 2009 | Author: | Filed under: entrepreneurship, Ideas, Marketing, Social Media, Web 2.0 | Tags: , , , , | 7 Comments »

Welp, if you enjoyed using the social network Foursquare (like me), prepare to lose all of your mayorships and expect to contend with a ton of new traffic, as the NY Times has profiled the new service in today’s paper: (I’m mostly kidding, btw.)

Just seven months old with about 60,000 users so far, Foursquare is still getting off the ground — especially when compared with supersize services like Facebook and Twitter, which have millions of members. But that underground status is part of Foursquare’s appeal, its fans say. It is not yet cluttered with celebrities, nosy mothers-in-law or annoying co-workers.

“On Twitter, there are more than 3,000 people that follow me, and Facebook is more of a business community now,” said Annie Heckenberger, 36, who works at an advertising agency in Philadelphia. “Foursquare is more of the people that I actually hang out with and want to socialize with.”

That brings up a point that Michael Stoner touches on in his recent post, where he coins the term “engagement fatigue.” In short he says:

The disorder is engagement fatigue. Engagement fatigue will occur when mass numbers of people participating in social networking—everyone who is making marketers salivate because they’re swarming to Facebook, Twitter, etc.—get tired of brand engagement marketing and tune out.

What happens when you get tired of hearing from people? Don’t want to see their photos, don’t care what their kids are doing potty training and feel the need to create a nebulous profile blocks to ensure that certain people can’t see everything? What happens when the tools we use become too ubiquitous to be useful anymore? Well we know what happens, we move on to other things. But when those tools become a big part of our lives? I know my answers to this question, but it’s a bigger one I’m putting out there for the wider audience.

Is this some sort of permissive intrusiveness that we’re sanctioning through permissions on a web site? How far does it go and for what aims? I realize this is almost a backwards argument, given how far we’ve gone with most sites these days, but I wonder exactly what we expect to be doing with our Facebook profiles in five years.

A modern bobsleigh team, the 2006 United State...
Image via Wikipedia

At least when I used AOL in the 90s, you knew when you deleted your account, your profile and screen name went away too. As it turns out, those profiles weren’t all that interesting anyway. But now? Facebook is better than any family photo album you can find. I guess this is just part of their longevity strategy, but I really am mulling (and no, there’s no real punchline to this post, sorry..I’m just musing) over where we’re really headed with all of this and how profound an effect it’ll have on our social interactions over the next half decade or so.

It’s already affecting us, but I think we’re just scratching the surface. So much of what we talk about in these contexts almost becomes solely focused on how we can profit from these intimate details that people give up freely and I’m really wondering about the ethics of this and whether we’re not riding a bobsleigh towards a place that none of us really want to go until it’s too late and we’re already at the bottom of the course.

Thoughts?


College a la carte?

Posted: May 19th, 2009 | Author: | Filed under: entrepreneurship, Higher Ed, Web 2.0 | Tags: , , | No Comments »
I'm a Master of Education Technology (well may...
Image by catspyjamasnz via Flickr

I was reading Foreign Policy earlier today and ran across an article entitled “Personalized Education” as part of their “next big things” feature.

Throughout most of history, only the wealthy have been able to afford an education geared to the individual learner. For the rest of us, education has remained a mass affair, with standard curricula, pedagogy, and assessments.

The financial crisis will likely change this state of affairs. With the global quest for long-term competitiveness assuming new urgency, education is on everyone’s front burner. Societies are looking for ways to make quantum leaps in the speed and efficiency of learning. So long as we insist on teaching all students the same subjects in the same way, progress will be incremental. But now for the first time it is possible to individualize education—to teach each person what he or she needs and wants to know in ways that are most comfortable and most efficient, producing a qualitative spurt in educational effectiveness.

In fact, we already have the technology to do so. Well-programmed computers—whether in the form of personal computers or hand-held devices—are becoming the vehicles of choice. They will offer many ways to master materials. Students (or their teachers, parents, or coaches) will choose the optimal ways of presenting the materials. Appropriate tools for assessment will be implemented. And best of all, computers are infinitely patient and flexible. If a promising approach does not work the first time, it can be repeated, and if it continues to fail, other options will be readily available.

Just how will this happen? Where, when, and by whom?

I don’t really have any doubts this could happen, as the technology already exist. The only thing really stopping it is accreditation. But would a WikiDegree really be about getting a job? Or is it about demonstrating a level of knowledge you’ve acquired through self-study? How would such a virtual institution operate? Could it be a school comprised of faculty from other places? Adjuncts who are looking to prove their worth on a larger scale?

Would it even give bachelor’s degrees at all? How about a diploma?
I could see all sorts of scenarios where this could work. Whether it’s professors offering courses on their own, around the world attracted talented and motivated students who want to learn from them — as they use it to burnish their personal brands in the post Web 2.0 world — and people who have a lot of acquired knowledge and use such a platform to share it with others.

I think the real question for something like this, is whether credentials would cease to be important. Whether Notre Dame de Open Source would be the sort of place that would “hire” faculty who didn’t have even a bachelor’s degree, but years of “field experience.” I think that’d be a credibility problem and yet, Wikipedia hums along fine without peer review in the traditional sense.

So will McUniversity be online soon and change the way we view the distribution of education? Or will the university stay pretty much intact as society evolves around the new tools that will continue to change the way we communicate and interact with each other?